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User Safety

What is the stolen item policy?
  • The sale of stolen items is against our terms of service and not allowed on We Love Art Meta
  • We take allegations of theft seriously, and when we are notified of potentially stolen items, we disable the ability to buy, sell, or transfer the items via We Love Art Meta to make sure we are complying with legal requirements and protecting users


Why does We Love Art Meta have this policy?


  • This policy helps keep We Love Art Meta a safe and trusted marketplace
How can I stay safe and protect my NFTs?

This guide highlights key tips for staying safe in the NFT and Web3 space.


  • Use official support channels
    • We recommend only getting help on official channels, and if you do end up asking questions of the broader community, always be cautious. Soliciting help on social channels or Discord, where We Love Art Meta does not provide official customer support, can also make you a target for scammers


  • Never share your secret recovery phrase
    • It may sound obvious to all the crypto veterans out there, but you can never hear it enough. Your wallet’s secret recovery phrase is private to you and should never be shared, even with those you trust. We Love Art Meta is not a wallet provider and will never ask for your wallet’s secret recovery phrase
    • For details on the best way to keep your funds and tokens safe, head to your wallet provider’s website and browse the guides and tutorials


  • Never click on unknown or broken links
    • Stay vigilant when browsing websites and interacting with others on social media or Discord. Avoid clicking on ads, images, or links sent by strangers


  • Never reuse passwords and use a password manager
    • We’ve all done it, but reusing the same password across multiple accounts makes you more vulnerable to account compromises. A password generator or manager like 1Password or LastPass can make life easier if you’re worried about getting lost in a web of special characters


  • Use Two-Factor Authentication (2FA)
    • Enable two-factor authentication with apps like Google Authenticator and Authy, and avoid SMS 2FA where possible since it can be vulnerable to attacks. You may also want to consider upgrading to a hardware-based 2FA device for extra security. Google Titan, Thesis, and Yubico are some of the options available


  • Use a crypto hardware wallet
    • Using a hardware wallet adds another layer of security for your funds and NFTs. Many users tend to go with Ledger or Trezor
    • For extra security, consider using an “air-gapped” computer with your hardware device. An air-gapped computer is one that has never been connected to the internet before.
    • However, like other hardware items, you need to make sure to keep your wallet secure and not lose it!


  • Limit smart contract approvals
    • If you are using Meta Mask, make sure to frequently review your spending limit when approving transactions. To do so, click “Edit on Permission” and customize the spend limit for each currency


  • Avoid cold emails and downloading files from strangers
    • It’s best to not interact with emails, files, and QR codes sent by strangers. Attachments of all formats, including PDFs, have been known to contain harmful viruses or malware.
  • If it seems too good to be true, it probably is
    • Sadly, there are bad actors looking to take advantage of those new to the world of NFTs. If someone offers you something that looks too good to be true, it probably is


Before you purchase an NFT from a seller on We Love Art Meta, make sure you take a second to do your research on the seller, the collection, the NFT, and the NFT’s history prior to pulling the trigger. Transactions on the blockchain are irreversible so doing your due diligence is critical — and it can also be fun to dive into the story behind each NFT!

What can I do if I think my account is compromised?
What is a verified account or badged collection?

All WLA Meta NFTs have been built on the most commonly accepted and most secure code standard: ERC721. All NFTs are minted on Polygon, a low cost blockchain that is performant and secure. This enables users to list artpieces as NFTs that can not only be traded on the WLA platform, but on numerous other marketplaces around the web as well. This interoperability of WLA Meta NFTs gives you the freedom to list your NFT on Opensea, SuperRare, ArtBlocks, and many other external platforms to make sure you get the best price for your artpiece.