Dear Art Lovers, thanks for experiencing We Love Art.
If you are not entirely satisfied with your purchase, we’re here to help.
We deliver our Products to all Countries (unless stipulated otherwise in Terms and Conditions). Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 3-5 working days from finalisation of purchase and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be as mentioned on the checkout page and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer minus applicable fees. Please allow for up to 45 days for the refund transfer to be completed.
You have 30 calendar days to return an item from the date you received it.
Notify www.weloveart.com about the items you want to return.
Kindly via the contact page before sending out the parcel for faster and better customer service.
Your item needs to have the receipt or proof of purchase.
On any circumstance DO NOT send the products back to the shipping address on the package. The reason is simple, it will be shipped to a warehouse center and not to the office where we process returns.
Please note that:
– Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
– Shipping and handling fees are not refundable.
– All items must be returned in their original condition: unused and including original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Dear ArtLover, We are always here to help you
If you have any questions on how to return your item to us