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Delivery & Return Policy

Home > Delivery & Return Policy

Dear Art Lovers, thanks for experiencing We Love Art.

If you are not entirely satisfied with your purchase, we’re here to help.

DELIVERIES

We deliver our Products to all Countries (unless stipulated otherwise in Terms and Conditions). Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 3-5 working days from finalization of purchase and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be as mentioned on the checkout page and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

CANCELLATIONS

Customer can cancel their order not less than 48 hours; vouchers will be issued to attend the next event on a case by case basis. Cancellations made on the day of the event will receive no voucher. 

RETURNS

You have 30 calendar days to return an item from the date you received it.

Notify weloveart.com about the items you want to return.
Kindly via the contact page before sending out the parcel for faster and better customer service.

Your item needs to have the receipt or proof of purchase.

In any circumstance DO NOT send the products back to the shipping address on the package. The reason is simple, it will be shipped to a warehouse center and not to the office where we process returns.

Please note that:

  • Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
  • Shipping and handling fees are not refundable.
  • All items must be returned in their original condition: unused and including original packaging.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Dear art lovers, We are always here to help you

If you have any questions on how to return your item to us

denise@weloveart.com